Solana Solar Solutions Privacy Policy

1. Introduction
At Solana Solar Solutions, we are committed to protecting your privacy. We collect only the information necessary to create accurate and personalized solar quotations for you. We do not share your personal information with third parties. This Privacy Policy explains how we collect, use, and secure your data when you request a solar quotation from us.

2. Information We Collect

  • Personal Information: When you request a solar quotation, we may ask for personal details such as your name, contact details (e.g., email address and phone number), and your address.

  • Project Details: We may also request additional information necessary to assess your solar energy needs (e.g., property details, energy usage, etc.).

3. How We Use Your Information
Your information is collected solely for the purpose of preparing and providing you with an accurate solar quotation. Specifically, we use your information to:

  • Evaluate your energy requirements

  • Customize our solar solutions to meet your needs

  • Communicate with you regarding your quotation or any follow-up questions

4. Disclosure of Your Information
We respect your privacy and do not share your personal information with any third parties. All data is used only within our organization for the creation and administration of your solar quotation.

5. Data Security
We take your privacy seriously and implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. While no system can guarantee complete security, we continually review our practices to safeguard your data.

6. Data Retention
We retain your personal information only for as long as is necessary to provide you with your solar quotation and to fulfill any related business obligations. Once your request is processed and any ongoing communication is complete, your data will be securely disposed of unless further retention is required by law.

7. Your Rights
You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections if any of your data is inaccurate or incomplete

  • Inquire about how your information is being used
    For any privacy-related inquiries or to exercise your rights, please contact us at the details provided below.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When such changes are made, we will update the “Last updated” date at the top of this document.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@solana.co.za
Phone: +27 71 364 1379
Address: 11 Lea Pl, South End, Gqeberha, 6001